Frequently Asked Questions
Everything you need to know about our lawn service and booking process.
What is included in a standard cut?
Our standard full cut includes professional mowing, string edging around all perimeters, trimming around trees and obstacles, and blowing all grass clippings off of your driveway, sidewalks, and patios.
Do I need to be home when you service my lawn?
Not at all! As long as we have access to your lawn (gates unlocked, pets inside), we can complete the service while you're at work or running errands.
How do I pay for my service?
We use a professional invoicing system. The moment your job is marked complete, you'll receive an invoice via email. You can pay online with a credit or debit card through our secure payment portal.
Can I cancel or pause my service?
Yes! There are no long-term contracts. You can pause your service for a week or cancel altogether through your client portal or by sending us a quick text.
What happens if it rains on my scheduled day?
If weather prevents us from servicing your lawn on your scheduled day, we will typically arrive the very next clear day. We'll send you an automated update if your schedule changes due to weather.
Do you offer landscaping or mulch?
We currently focus on high-quality maintenance (mowing, edging, blowing) to ensure the best possible service for our recurring clients. For larger landscape projects, please contact us for a custom quote or a referral.